Frequently Asked Questions

Quick links

  1. Introduction
  2. Using AirBase
  3. AirBase Desktop
  4. Data and Privacy

Introduction

What is AirBase?

AirBase is a web application that decrypts and analyses flight data from DJI's range of consumer and professional UAVs. AirBase is designed to be user-friendly and helps users to examine their UAVs flights in detail. It helps to diagnose errors and maximise the performance of your UAV.

Using AirBase

What types of files are compatible with AirBase, and where can I find them?

AirBase will decrpyt and analyse any valid DJI UAV flight log produced by DJI's Go 4 mobile application. The instructions for accessing these log files depend on whether you are running DJI Go 4 on Apple iPhone or Google Android.

Where can I find these files in iOS?

Use the following instructions to access your DJI flight log files stored on an iOS device running DJI GO 4:

  1. Connect your phone or tablet
  2. Open iTunes
  3. Scroll down to File Sharing
  4. Select the DJI GO App
  5. Highlight FlightRecords
  6. Scroll to the bottom and select “Save As”

Where can I find these files in Android?

Use the following instructions to access your DJI flight log files stored on an iOS device running DJI GO 4:

  1. Connect your phone or tablet
  2. Navigate to the dji.pilot/DJI/FlightRecords folder
  3. Select the flight log you would like to save
  4. The file format should be: DJIFlightRecordxxxx-xx-xx[xx-xx-xx]
  5. Save the file to your computer

How can I analyse my DJI flight in AirBase?

From the AirBase dashboard, click the "Upload flight" button and select the file to be imported from your computer. This will import the flight log, and will begin the decryption process. Within a few moments, the decrypted flight will be opened on the analysis page. Here, you will be able to inspect all aspects of your flight.

How can I export my flight to Google Earth?

In order to view your flight in Google Earth, simply click the "Export" button located on the right side of the flight analysis page, then select the "KML" option from the menu. Your browser will prompt you to save a file in .kml format. You can then open this file in Google Earth. AirBase creates a KML file including altitude data.

How can I export my flight to another format?

AirBase makes it easy to transform DJI's proprietary encrypted log format into useful formats that can be used by a variety of applications. In order to export your flight, click the "Export" button on the flight analysis page and choose the required format. Your browser will prompt you to save the file to a location of your choice on your computer.

AirBase Desktop

What is AirBase Desktop?

AirBase Desktop was the original version of AirBase, developed between 2017 and 2019. AirBase Desktop is no longer under active development. See the announcement here. For the latest features, we recommend the AirBase web application found at https://www.getairbase.com/dashboard.

How can I install AirBase Desktop?

AirBase Desktop is now free to use and can be downloaded at https://www.getairbase.com/download (Windows and Mac). Please note that AirBase is no longer under active development and we encourage all users to migrate to the web version of AirBase to enjoy new features.

Data and Privacy

How does AirBase use my data?

AirBase collects the minimum data to provide the service. Your data is stored securely on our servers and is never shared with third parties.